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Billing & payment

Viewing your bill

Understanding your bill

Billing cycles and billing dates

Find out exactly when our billing cycles start and end.

Paper or online bill?

Get a paper or online bill—it’s your choice with Bell Internet!

The charges on your bill:

  • Why is my bill more than I expected?

    Find out why your Bell Internet bill may seem higher than usual.

  • How we charge you

    Bell divides your monthly charges according to the length of time you use your Internet services. Because you’re billed in advance for the upcoming month—including any Internet usage charges above your normal plan rate for the past month—your bill charges may be more than you expected.

  • Internet usage charges

    Your charges depend on the Bell Internet plan you are subscribed to.

  • Dial-up usage

    If you exceed your pricing plan’s monthly allotment of free dial-up, you will be charged $1.50/hour for every additional hour.

  • Late payment fee

    A monthly 2% late payment fee (26.80% per annum) is applied from your bill date for any outstanding balances.

My bill format changed. Why?

To enhance your Bell experience, we’re introducing you to One Bill, a single bill that makes it easier for you to see your total costs and savings each month!

Paying your bill

Your payment method depends on the type of bill you receive.

Payment methods for your Bell Internet bill

When you sign up for your Bell Internet service, you can choose to pay by credit card or pre-authorized payment.

Payment methods for One Bill

When you receive One Bill, you can make payments via credit card, pre-authorized debit and your bank—for all your Bell services.

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