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Reset email password

Resetting your email password

If you lost or forgot your email password, you can retrieve it:

  1. Click here to start.
  2. Enter your email address.
  3. Type in the characters shown in the picture.
  4. Click on the Continue button.
  5. To reset your password, answer your secret question or send yourself a password reset email if you have provided an alternate email address.
  6. Follow the easy steps for reset your password.

Changing your password

If you know your password and want to change it, follow these steps:

  1. Click here to start.
  2. Sign in using your email address and password.
  3. Click on Change Your Password under Password reset information.
  4. Follow the on-screen instructions.

If you still need assistance, please chat with a "live" Bell customer service agent.

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